Hawaii State Pre-Eviction Mediation Program Reports 85% Agreement Rate
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TL;DR
- Hawaii's new pilot requires mediation before eviction for non-payment.
- Approximately 85% of mediations result in written agreements.
- Program mediated nearly 400 cases in four months.
- Tenant participation remains a challenge despite free mediation.
Overview
Hawaii launched a two-year state pilot program in February 2026 requiring landlords and tenants to participate in mediation before proceeding with eviction filings for non-payment of rent. Early results show around 85% of mediated cases reach written agreements, typically involving payment plans that keep tenants housed and ensure landlords are paid.
What Happened
The mediation program, administered by Mediation Centers of Hawaii under a state contract, began in February 2026 as a statewide initiative to address rising eviction notices.
Within four months, the program mediated almost 400 cases, out of a total of more than 800 eviction notices filed during that period. About 200 tenants did not participate in mediation, even though the service is free.
Tenants are notified of the opportunity for mediation and have 10 days to respond following a landlord's notice of non-payment. If tenants decline or do not respond, landlords are allowed to proceed with eviction.
The administrator reported that most agreements involve payment plans, and even for cases where tenants leave, landlords are reportedly giving extended move-out periods. Feedback from both landlords and tenants has been described as positive.
Context
The pilot is based on programs previously implemented during periods of crisis in Hawaii, such as the COVID-19 pandemic and after the Maui wildfires. Prior initiatives also showed high agreement rates, typically between 80 to 90%.
Remote and in-person mediation services are available across all islands, coordinated through a central website for processing eviction notices and notifications.
Why It Matters
- The early results suggest that mandatory mediation can effectively resolve landlord-tenant disputes and prevent displacement, benefiting both parties.
- The program provides a structured, accessible alternative to litigation, potentially reducing court cases and keeping more tenants in their homes.
Sources
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Initial results from state-mandated pre-eviction mediation program show 85% success
hawaiipublicradio.org